Facade/entrance in Sandos Caracol Eco Resort All Inclusive

Sandos Caracol Eco Resort All Inclusive

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Hotel Highlights

Welcome to the Sandos Caracol Eco Resort All Inclusive, a five-star oasis located in Playa del Carmen, Mexico. Just 3.5mi from the city center, this resort offers the perfect blend of luxury and nature. With 890 reviews, guests rave about the incredible amenities and experiences provided here.

Bedroom, Bed in Sandos Caracol Eco Resort All Inclusive
Balcony/Terrace, Bed in Sandos Caracol Eco Resort All Inclusive

Rooms

Show 5 photos

1 Bunk Bed

1 Queen Size Bed

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665 sqft

Eco Family Penthouse, Triple

Private Bathroom

Balcony

View

Minibar

Welcome to our Eco Family Penthouse, a spacious and luxurious room designed with families in mind. With 667 sqft of space, a private bathroom, balcony, and breathtaking views, this room offers comfort and relaxation for both adults and children.

Show 4 photos

1 King Size Bed

1 Sofa Bed

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440 sqft

Deluxe Club, King Size

Minibar

Flat-screen TV

SELECT CLUB DELUXE 2 ADULTS, ADULTS ONLY +18 is 441 square feet and includes a king-size bed 150-183 width plus a sofa bed plus cable tv, hairdryer, and safe.

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1 Double Bed

1 King Size Bed

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420 sqft

Superior Club, Double/King, Single Use

Balcony

SELECT CLUB SUPERIOR 1 ADULT, ADULTS ONLY +18 is 420 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus living room, balcony, terrace, extra beds on demand, desk, tea and coffee making facilities , ironing set, and bathrobes.

Discover More

The resort boasts a range of amenities to keep guests entertained and relaxed. From a thrilling water park and water sports facilities to a tranquil spa and private beach area, there is something for everyone. Take a dip in the outdoor swimming pool or enjoy a game of tennis on the resort's courts. Children will love the kids' club and playground, while adults can unwind in the Turkish/Steam Bath or hot tub. With an ocean view and access to a private balcony, guests can truly immerse themselves in the beauty of the surroundings.

Lobby or reception in Sandos Caracol Eco Resort All Inclusive
Facade/entrance in Sandos Caracol Eco Resort All Inclusive

Experience the Best

At a minimum price of $264, guests can enjoy all the comforts and conveniences this resort has to offer. With its prime location, stunning amenities, and rave reviews, the Sandos Caracol Eco Resort All Inclusive is the perfect destination for travelers seeking an unforgettable vacation.

After a day of exploring the stunning natural surroundings of Playa del Carmen, guests can take a refreshing dip in one of the resort's two outdoor swimming pools. Pool 1 is available all season and offers a shallow end, perfect for relaxing and keeping an eye on the little ones. With a view of the ocean, guests can soak up the sun and enjoy the breathtaking scenery while enjoying a swim.

Bedroom, Bed in Sandos Caracol Eco Resort All Inclusive
bunk bed, Bed in Sandos Caracol Eco Resort All Inclusive

Plan Your Stay

When it comes to dining options, the Sandos Caracol Eco Resort All Inclusive has a variety of restaurants to satisfy every palate. From international cuisine at La Laguna to Italian delicacies at La Toscana, and Mexican flavors at Las Mascaras, there is something for every taste. Guests can also indulge in Brazilian dishes at Fogo de Brazil or Asian cuisine at El Templo. With a total of nine restaurants on-site, guests will never run out of options to satisfy their cravings.

For the convenience of guests, the resort accepts cash as well as Visa, Mastercard, and American Express as payment options. This ensures that guests can easily settle their bills and enjoy a hassle-free stay.

Restaurant/places to eat in Sandos Caracol Eco Resort All Inclusive
Restaurant/places to eat in Sandos Caracol Eco Resort All Inclusive

Amenities

Water park

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Bathroom in Sandos Caracol Eco Resort All Inclusive
Restaurant/places to eat in Sandos Caracol Eco Resort All Inclusive

Pool

Outdoor

All season, Shallow end, With view

Swimming pool in Sandos Caracol Eco Resort All Inclusive
Swimming pool in Sandos Caracol Eco Resort All Inclusive

Restaurants

La Laguna

Family Friendly, International

La Toscana.

Family Friendly, Italian

Las Mascaras

Family Friendly, Mexican

Salvia Snack Bar

Family Friendly, International

El Templo

Family Friendly, Asian

Fogo de Brazil

Brazilian

La Riviera

Mediterranean

Los Lirios

Restaurant/places to eat in Sandos Caracol Eco Resort All Inclusive
Restaurant/places to eat in Sandos Caracol Eco Resort All Inclusive
View (from property/room) in Sandos Caracol Eco Resort All Inclusive
We stayed for only 3.5 days in January 2024 spending all time at the resort. We are two 30 year olds without children. Our main reason for going here was the wildlife and jungle setting with on-site activities. Overall we had a very positive experience of the resort. We stayed in a Signature Eco Superior room, non-RE and non-Select club. Beautiful, new and spacious room. Great bed and shower. We loved the water dispenser and there were always fresh towels. Unnecessarily large TV. Lovely terrace in the shades surrounded by trees for having a drink or snack. We were next to the deer pen under construction but this did not bother us. For checking-in we were helped pretty much instantaneously and transported to our room by golf cart. We managed to get a reservation for El Templo and the others days we had food at the international and Mexican buffets as well as lunch at the Brazilian. There is abundant food and it is quite diverse, it should be possible to eat something else every day. Personally I liked the fruits and desserts best. I do agree with a lot of reasonable reviewers on the web that the food in general is not distasteful but there is something bland about it? Please note we have frequented street food markets in China, Sri Lanka and Suriname and are not picky eaters. I can fully understand you would eat some days outside of the resort if you're staying here for two weeks or longer. As a side note we never waited more than five minutes for any drink or buffet. We ordered room service a single time for a club sandwich which was delicious. The cocktail experience was hit or miss, I loved the Riviera Maya and Dirty Monkey, but with my last drink I felt like just eating ice cubes with no flavour. All staff we met were super friendly and helpful. Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge. As a bonus there are pretty Maya ruins.

Thom

I really liked the closeness to the jungle and the unique layout with cenotes, pools, numerous water slides & beach all available. It was easy to get around once you got familiar with signage placed in several spots. The pools were large and the swim-up bar was a hit with the kids & adults. We saw animals & birds daily, and the zoo was also a place of interest. We never left the resort area other than beach walks. The Japanese & Italian restaurant were awesome and we booked them first, the buffet had excellent choices as well. The jacuzzi tub in room was also a hit! Our group didn’t mind the rocky beach and built dams in the sand.

Sandra

The Waterpark definetely is incredible, as well as the jungle feeling that you can live at your stay. all the animals that you can see is amazing. You should be sure to find a way to isolate the doors completely, as we had en encounter with a giant spider and cockroach in the room. The room was nice and comfortable. The food was always good, but the personal does not seem very motivated or friendly. Please also do something to save your beach, we were not able to get into the water because of the dirt.

Diana

The location is super fun. It’s in the jungle and on the beach. Lots of paths you can bike on, some small Mayan ruins, pools and some fun water slides. The staff are all very friendly. Lots of guests from Canada, France, and USA. Our room was nice and comfortable and there’s water dispensers in the room. They all have patios or balconies. We really enjoyed the fire show and the cenote show.

Lisa

I loved the eco friendly aspects of the resort. Very limited waste, the cups you receive were reusable with lots of buckets to return them to through out the resort. I liked there were options to compost next to the trash cans. Although i would recommend more recycling bins for the cans complimentary to our rooms.

Shelby

We stayed for only 3.5 days in January 2024 spending all time at the resort. We are two 30 year olds without children. Our main reason for going here was the wildlife and jungle setting with on-site activities. Overall we had a very positive experience of the resort. We stayed in a Signature Eco Superior room, non-RE and non-Select club. Beautiful, new and spacious room. Great bed and shower. We loved the water dispenser and there were always fresh towels. Unnecessarily large TV. Lovely terrace in the shades surrounded by trees for having a drink or snack. We were next to the deer pen under construction but this did not bother us. For checking-in we were helped pretty much instantaneously and transported to our room by golf cart. We managed to get a reservation for El Templo and the others days we had food at the international and Mexican buffets as well as lunch at the Brazilian. There is abundant food and it is quite diverse, it should be possible to eat something else every day. Personally I liked the fruits and desserts best. I do agree with a lot of reasonable reviewers on the web that the food in general is not distasteful but there is something bland about it? Please note we have frequented street food markets in China, Sri Lanka and Suriname and are not picky eaters. I can fully understand you would eat some days outside of the resort if you're staying here for two weeks or longer. As a side note we never waited more than five minutes for any drink or buffet. We ordered room service a single time for a club sandwich which was delicious. The cocktail experience was hit or miss, I loved the Riviera Maya and Dirty Monkey, but with my last drink I felt like just eating ice cubes with no flavour. All staff we met were super friendly and helpful. Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge. As a bonus there are pretty Maya ruins.

Thom

I really liked the closeness to the jungle and the unique layout with cenotes, pools, numerous water slides & beach all available. It was easy to get around once you got familiar with signage placed in several spots. The pools were large and the swim-up bar was a hit with the kids & adults. We saw animals & birds daily, and the zoo was also a place of interest. We never left the resort area other than beach walks. The Japanese & Italian restaurant were awesome and we booked them first, the buffet had excellent choices as well. The jacuzzi tub in room was also a hit! Our group didn’t mind the rocky beach and built dams in the sand.

Sandra

The Waterpark definetely is incredible, as well as the jungle feeling that you can live at your stay. all the animals that you can see is amazing. You should be sure to find a way to isolate the doors completely, as we had en encounter with a giant spider and cockroach in the room. The room was nice and comfortable. The food was always good, but the personal does not seem very motivated or friendly. Please also do something to save your beach, we were not able to get into the water because of the dirt.

Diana

The location is super fun. It’s in the jungle and on the beach. Lots of paths you can bike on, some small Mayan ruins, pools and some fun water slides. The staff are all very friendly. Lots of guests from Canada, France, and USA. Our room was nice and comfortable and there’s water dispensers in the room. They all have patios or balconies. We really enjoyed the fire show and the cenote show.

Lisa

I loved the eco friendly aspects of the resort. Very limited waste, the cups you receive were reusable with lots of buckets to return them to through out the resort. I liked there were options to compost next to the trash cans. Although i would recommend more recycling bins for the cans complimentary to our rooms.

Shelby

We stayed for only 3.5 days in January 2024 spending all time at the resort. We are two 30 year olds without children. Our main reason for going here was the wildlife and jungle setting with on-site activities. Overall we had a very positive experience of the resort. We stayed in a Signature Eco Superior room, non-RE and non-Select club. Beautiful, new and spacious room. Great bed and shower. We loved the water dispenser and there were always fresh towels. Unnecessarily large TV. Lovely terrace in the shades surrounded by trees for having a drink or snack. We were next to the deer pen under construction but this did not bother us. For checking-in we were helped pretty much instantaneously and transported to our room by golf cart. We managed to get a reservation for El Templo and the others days we had food at the international and Mexican buffets as well as lunch at the Brazilian. There is abundant food and it is quite diverse, it should be possible to eat something else every day. Personally I liked the fruits and desserts best. I do agree with a lot of reasonable reviewers on the web that the food in general is not distasteful but there is something bland about it? Please note we have frequented street food markets in China, Sri Lanka and Suriname and are not picky eaters. I can fully understand you would eat some days outside of the resort if you're staying here for two weeks or longer. As a side note we never waited more than five minutes for any drink or buffet. We ordered room service a single time for a club sandwich which was delicious. The cocktail experience was hit or miss, I loved the Riviera Maya and Dirty Monkey, but with my last drink I felt like just eating ice cubes with no flavour. All staff we met were super friendly and helpful. Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge. As a bonus there are pretty Maya ruins.

Thom

I really liked the closeness to the jungle and the unique layout with cenotes, pools, numerous water slides & beach all available. It was easy to get around once you got familiar with signage placed in several spots. The pools were large and the swim-up bar was a hit with the kids & adults. We saw animals & birds daily, and the zoo was also a place of interest. We never left the resort area other than beach walks. The Japanese & Italian restaurant were awesome and we booked them first, the buffet had excellent choices as well. The jacuzzi tub in room was also a hit! Our group didn’t mind the rocky beach and built dams in the sand.

Sandra

The Waterpark definetely is incredible, as well as the jungle feeling that you can live at your stay. all the animals that you can see is amazing. You should be sure to find a way to isolate the doors completely, as we had en encounter with a giant spider and cockroach in the room. The room was nice and comfortable. The food was always good, but the personal does not seem very motivated or friendly. Please also do something to save your beach, we were not able to get into the water because of the dirt.

Diana

The location is super fun. It’s in the jungle and on the beach. Lots of paths you can bike on, some small Mayan ruins, pools and some fun water slides. The staff are all very friendly. Lots of guests from Canada, France, and USA. Our room was nice and comfortable and there’s water dispensers in the room. They all have patios or balconies. We really enjoyed the fire show and the cenote show.

Lisa

I loved the eco friendly aspects of the resort. Very limited waste, the cups you receive were reusable with lots of buckets to return them to through out the resort. I liked there were options to compost next to the trash cans. Although i would recommend more recycling bins for the cans complimentary to our rooms.

Shelby

Location

Carretera Puerto Juarez-Chetumal Km. 295, Riviera Maya, 77710, QR, Mexico

Reservations:

+1 (888) 385-8465

or
Sandos Caracol Eco Resort All Inclusive

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